Use Cases
Currently working on 3 use cases with our medical partners,
but open to collaborate on new ones!
📆
Reduce no-shows and no-preps
Let Mina contact patients and ask them to confirm, reschedule, or cancel their appointment. Additionally, basic instructions can be given (e.g. fasting 2 hours before, completing a questionnaire, etc.)
🏥
FAQ management
Let Mina safely answer recurring practical, logistical, and administrative questions about an upcoming intervention, treatment, insurance, etc...
🩺
Peri-Operative Follow-up
Let Mina check in with the patient before and after surgery. Collect PROMs, PREMs and ask for specific symptoms or signs that could be urgent.
Features
Multilingual
Mina responds in the language of the asked question and can change language during the conversation.
Plug and Play
Mina can be easily accessed via a URL, QR code or phone number. Also the admin dashboard can be accessed with SSO. Deeper integrations are of course possible if required.
Zero hallucination
Due to our embedding technique, Mina maps patient questions onto a validated QnA database, fully eliminating the risk of hallucinations.
Advanced Tech
Constant learning
Our efficient flagged-question flow allows healthcare providers to see which questions did not have an answer, or which answers were unclear or incomplete to the patient, and easily update them.
Mina as a chatbot
with QnA admin dashboard
For Cataract surgery
Press
During the design sprint, a quick test version of the Mina concept (formally known as RingMe) was created, and several non-native speaking patients were invited to test this concept at AZ Sint-Lucas, under the guidance of intercultural mediators. Their feedback was then incorporated into the development of the first "real" Mina.
